Insurance & TPA

Cashless treatment with 32 insurance companies and 23 TPAs.

cashless treatment

Insurance & TPA Partners

We are empanelled with 32 insurance companies and 23 TPAs, so you can focus on recovery while we handle the paperwork.

NABH

Pre-Accredited (Entry Level)

ISO 9001:2008

Certified Hospital

Cashless

Hassle-free Treatment

55+ Partners

Trusted by Leading Insurers

  • 01Acko General Insurance Limited
  • 02Bajaj Allianz General Insurance Company Limited
  • 03Cholamandalam MS General Insurance Company Limited
  • 04Generali Central Insurance Company Limited
  • 05Go Digit General Insurance Limited
  • 06HDFC Ergo General Insurance Company Limited
  • 07ICICI Lombard General Insurance Company Limited
  • 08IFFCO Tokio General Insurance Company Limited
  • 09Kshema General Insurance Company Limited
  • 10Liberty General Insurance Limited
  • 11Magma General Insurance Limited
  • 12National Insurance Company Limited
  • 13NAVI General Insurance Limited
  • 14Raheja QBE General Insurance Company Limited
  • 15Reliance General Insurance Company Limited
  • 16Royal Sundaram General Insurance Company Limited
  • 17SBI General Insurance Company Limited
  • 18Shriram General Insurance Company Limited
  • 19Tata AIG General Insurance Company Limited
  • 20The New India Assurance Company Limited
  • 21The Oriental Insurance Company Limited
  • 22United India Insurance Company Limited
  • 23Universal Sompo General Insurance Company Limited
  • 24Zuno General Insurance Limited
  • 25Zurich Kotak General Insurance Company Limited
  • 26Aditya Birla Health Insurance Company Limited
  • 27Care Health Insurance Company Limited
  • 28Manipal Cigna Health Insurance Company Limited
  • 29Niva Bupa Health Insurance Company Limited
  • 30Star Health & Allied Insurance Company Limited
  • 31Narayana Health Insurance Limited
  • 32Galaxy Health Insurance Company Limited
  • 01East West Assist Insurance TPA Pvt. Ltd.
  • 02Ericson Insurance TPA Pvt. Ltd.
  • 03Family Health Plan Insurance TPA Ltd.
  • 04Good Health Insurance TPA Ltd.
  • 05Health India Insurance TPA Services Pvt. Ltd.
  • 06Health Insurance TPA of India Ltd.
  • 07Heritage Health Insurance TPA Pvt. Ltd.
  • 08MD India Healthcare Services TPA Pvt. Ltd.
  • 09MedSave Health Insurance TPA Ltd.
  • 10Medi Assist India TPA Pvt. Ltd.
  • 11Paramount Health Services & Insurance TPA Pvt. Ltd.
  • 12Park Mediclaim Insurance TPA Pvt. Ltd.
  • 13Raksha Health Insurance TPA Pvt. Ltd.
  • 14Safeway Insurance TPA Pvt. Ltd.
  • 15United Health Care Parekh Insurance TPA Pvt. Ltd.
  • 16Vidal Health Insurance TPA Pvt. Ltd.
  • 17Vipul Medcorp Insurance TPA Pvt. Ltd.
  • 18Vision E Meditek TPA Pvt. Ltd.
  • 19United Health Care TPA Pvt. Company Ltd.
  • 20Unique Health Care & Medical Services Pvt. Company Ltd.
  • 21Genins India TPA Pvt. Ltd.
  • 22FHPL (Family Health Plan Limited)
  • 23Akna Insurance TPA

Can't find your insurer? Call us at +91 85888 76004 and we'll check your cashless eligibility.

Simple & Transparent

Steps for Cashless Hospitalisation

  1. 1

    Inform the Hospital

    The policyholder, patient or attendant informs our insurance desk that they wish to use the cashless facility and shares their insurance details.

  2. 2

    Submit Documents

    Please keep the following ready:

    • Insurance card / policy copy
    • ID proof / Aadhaar card
    • PAN card
    • Recent colour passport photo of policyholder
    • OPD paper / admission details
    • Relevant diagnostic reports
  3. 3

    Pre-Authorisation Request

    The hospital submits a pre-authorisation request to your TPA, along with a detailed estimate of the treatment cost.

  4. 4

    TPA Review & Approval

    The TPA evaluates the request based on policy terms, cost estimate and patient eligibility, then sends an authorisation letter to the hospital.

  5. 5

    Treatment & Discharge

    At discharge, the hospital calculates any non-covered expenses, which the patient settles directly or as instructed by the TPA in the final approval letter.

  6. 6

    Claim Submission & Settlement

    The hospital submits the final bills and necessary documents to the TPA for claim processing. The TPA pays the hospital as per the approved claim and policy terms.

As per IRDAI guidelines

Faster Cashless Approvals

Insurance Regulatory and Development Authority of India

1hr
Initial Pre-Authorisation

Decision within up to 1 hour once the request with valid details is received.

3hrs
Final Discharge Approval

Within up to 3 hours after the final hospital bill and discharge papers are submitted.

Factors affecting approval time

Document Accuracy Matters

Incomplete or mismatched documents can stall the verification process. Common reasons for delay:

  • Missing lab reports
  • Missing doctor's notes
  • Mismatched ID proof
Tip: Keep all documents complete and your name matching across ID and policy for the fastest approval.
Types of hospitalisation

When to Inform Your Insurer

Planned
48hrs

Intimation 48 hours prior to admission

Emergency
24hrs

Notice required within 24 hours of admission

Need help with a cashless claim? Our insurance desk assists with pre-authorisation and discharge paperwork.
Cashless approval is subject to your policy terms and insurer / TPA authorisation.

85888 76004